I tend to view Telstra as the evil empire and am quite proud of the fact that I have no accounts with them. But today I needed to get some pre-paid wireless broadband in order to keep blogging when we head down to Tasmania for a month. My research suggested that only Optus or Telstra would (possibly) have the required coverage. So I went to the Optus shop. I asked the shop assistant if I would get good coverage in Hobart. Her reply: "Ummm. . .I went down to Tasmania on holiday once and I couldn't get very good reception, but I didn't go to Hobart, but you could go home and look on the internet and see if we have coverage there and then come back and buy a pre-paid wireless pack if we do." (Seriously!!). So I bitterly trudged to the Telstra shop. Where a charming and delightful young man was immensely helpful and asked friendly but unintrusive questions as he told me what I needed to know, while also sharing a little bit of his life story. Telstra people aren't supposed to be NICE. It felt so wrong, but I'm sure I'll lose the love when my $30 pre-paidness runs on in the first couple of days. . .
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